shutterstock_107710379-editMillennials are changing the sales and marketing of everything, and that will include jewelry. Here are the trends that the Manufacturing Jewelers & Suppliers of America (MJSA) say will be showing up at a jewelry store near you.

The post 2 Wild and 1 No-Brainer Trends to Watch For in the Jewelry Industry appeared first on ClarityKit.

shutterstock_251930161-editWhen encountering the old saying, “The cobblers kids run barefoot” (and Googling “cobbler”), we suddenly had an epiphany of what to write about this month.

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shutterstock_464286998We all have our stress points, and no matter how well you handle pressure, every one of us has those moments or days where it seems like it might get the best of us. While there are myriad pop-psych/self-help columns with an equal number of suggestions and tips of how to handle excruciating pressure, is there any one of us who doesn’t wonder if any of this stuff really works? Intrepid and relentless inquisitor Eric Barker decided he would go straight to a source he considered unquestionable: a bomb disposal expert.

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shutterstock_147642644Any grocer who didn’t think the new and growing competition from farmer’s markets and Walmart wasn’t proof enough of a new reality dawning for grocery retailing, the recent bombshell of Amazon’s purchase of Whole Foods is the most dramatic sign to date the industry is in a new paradigm.

The post Food for Thought: 5 Trends for Grocery Retail in 2017 appeared first on ClarityKit.

shutterstock_556117297-editA family business is one of the oldest forms of capitalism, but that certainly doesn’t make it an easier (see: Jacob, Esau, Genesis 25 and the oldest record of sibling rivalry). It’s particularly fraught for Hawaii, as our first ever survey of family businesses in Hawaii revealed that almost 50% of them report they have conflicts that disrupt the business and 70% do not have a succession plan.

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How banks can make customers happy

Tuesday, May 23, 2017

post3A recent study by Accenture shows that banking customers are slowly becoming a fickle bunch, as their research shows that 58 percent of customers have had more than two financial services providers in the last three years, which is a precursor to switching banks. This is a distinct shift and a warning shot for banks to start investing more in customer retention, or CRM.

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The Future of Smart Homes

Tuesday, May 16, 2017

post2Perhaps you’ve noticed the term the Internet of Things (IoT) being bandied about recently. This term, describing an increasingly interconnected world was first brought to light a few years ago with the fanciful futuristic notion of a completely connected home (you know, your alarm clock tells the coffee pot and water heater to crank up for your morning dash, and your car tells them both to shut down, and so on). With the popular acceptance of Siri,

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post1A: You catch them holding hands. Seriously, employee engagement has become a very serious business success metric lately. Not coincidentally, it may be because of recent studies that show only a small percentage of US employees are engaged. There are three simple questions that can tell you which ones are.

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shutterstock_126095285A recent study of customer experience (CX) that queried 20,000 consumers relating to 10,000 brands found that 45% of consumers preferred a personalized experience in support interactions over personalized experiences in the marketing or purchase process.

The post Why a Personal Follow Up with Your Customers is the Key to Success appeared first on ClarityKit.

shutterstock_245965318 crop1During the Cold War, ABM often meant Anti-Ballistic Missiles, but in today’s fast-paced, no-edge-too-tiny world of commerce, it stands for Account Based Marketing. Also described as Key Account Marketing, it’s a strategy where a company focuses on growing existing business with an equal or higher priority than hustling new business.

The post Why More Companies are Launching ABM to Grow Business appeared first on ClarityKit.